We want to be able to acknowledge alerts from a Sentinel Dashboard screen but do not know how to do this. The standard table graphic can be used to display alerts but this does not provide the functionality to acknowledge these. The Sentinel Monitoring interface allows the acknowledgement of alerts but this interface does not provide graphics to indicate against which requests un-acknowledged alerts may reside. I do not want to recommend to our support staff that they need to use a Sentinel Dashboard to show where alerts are then navigate themselves into Sentinel Monitoring to be able to acknowledge these alerts.
We are a current OP Focal site and acknowledgement of alerts is available directly through the GUI. We would like to reproduce our current OP Focal screens in Sentinel but have found the above problem prevents us from doing this.
Many thanks for your consideration
Roger Clarke
Kuwait Investment Office
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